Customer Service Associate - Temporary

Walgreens; Denton (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a temporary Customer Service Associate to join their team in Denton, Maryland. The role involves delivering exceptional customer service, handling transactions, and maintaining store operations. Ideal candidates will have retail experience and be flexible with their working hours.

Qualifications

• Fluent in reading, writing, and speaking English.
• Prefer six months of retail experience.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Deliver a distinctive and delightful customer experience.
• Register sales and provide efficient checkout service.
• Resolve customer issues and maintain store cleanliness.

Skills

Customer service

Communication

Problem-solving

Job description

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales on assigned cash register, provide courteous, fair, friendly, and efficient checkout service.
3. Engage customers and patients by greeting them and offering assistance with products and services.
4. Resolve customer issues and answer questions to ensure a positive experience.
5. Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
6. Provide fast, friendly, and efficient service; recommend items and process transactions.
7. Maintain store cleanliness, conduct inventory, and ensure proper product placement.
8. Implement asset protection procedures and ensure compliance with laws regarding regulated products.
9. Construct and maintain displays, assist with food item separation, stock rotation, and restocking.
10. Utilize store systems and equipment; provide photo area services and web pick-up responsibilities.
11. Assist with store maintenance and ensure adherence to company policies.
12. Complete special assignments as needed.

Training & Personal Development

1. Attend training sessions and complete required PPLs.
2. Fluent in reading, writing, and speaking English (except in Puerto Rico).
3. Willing to work flexible hours, including evenings and weekends.
4. Prefer six months of retail experience and prior Walgreens experience.

Additional Information

• Consideration for employment under the San Francisco Fair Chance Ordinance.
• Equal Opportunity Employer, including disability/veterans.
• Compensation: $15 - $17.50 per hour, based on various factors.
• Employment type: Full-time, Non-Applicable seniority level, Other job function.