Customer Service Associate - Temporary

Walgreens; Colorado; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a cashier to provide exceptional customer service and efficient checkout experiences. Responsibilities include processing transactions, assisting customers with product inquiries, and maintaining store cleanliness. Candidates should be flexible with their working hours and possess strong communication skills.

Benefits

Flexible Working Hours

Employee Discounts

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours including evenings and weekends.

Responsibilities

• Registers customer purchases and processes refunds/returns.
• Engages customers to enhance their shopping experience.
• Maintains cleanliness and merchandise presentation.

Skills

Customer Service

Communication

Job description

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up and/or companion items.
• Registers customer purchases, collects cash, and distributes change; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or directed by the store manager or shift leader.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with laws regarding regulated products (e.g., alcohol, tobacco).
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise. Completes resets and revisions as directed.
• Assists with food product placement and stock rotation, following policies (e.g., raw foods on bottom shelves, FIFO method).
• Has working knowledge of store systems and equipment.
• Provides photo area services, including digital passport photos, poster prints, and promotional products.
• Handles web pick-up responsibilities, monitors orders, fills, and delivers them to customers.
• Maintains store cleanliness and appearance.
• Follows all policies and maintains respectful relationships with coworkers.
• Completes assigned tasks and special projects.

Training & Personal Development

• Attends training sessions and completes required PPLs as directed.

Basic Qualifications

• Fluent in reading, writing, and speaking English (excluding Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Six months of retail experience preferred.
• Prior Walgreens experience preferred.

The following applies for San Francisco, CA applicants: We will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

An Equal Opportunity Employer, including disability/veterans.

The actual salary offered depends on factors such as location, skills, education, and experience. The role remains open until filled. For benefits information, visit jobs.walgreens.com/benefits. If unable to click the link, copy and paste the URL into your browser.

Salary Range: $15 - $17.5 / Hourly