Customer Service Associate - Temporary

Walgreens; College Station (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Walgreens is seeking a Customer Service Associate to provide exceptional service and support in a retail environment. The role involves engaging with customers, handling transactions, and maintaining store operations. Ideal candidates will have retail experience and be flexible with their hours.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Deliver a distinctive customer experience.
• Handle transactions and maintain store cleanliness.
• Engage customers and resolve issues.

Skills

Customer Service

Communication

Education

Retail Experience

Job description

Join to apply for the Customer Service Associate - Temporary role at Walgreens.

Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales on assigned cash register, provide courteous, fair, friendly, and efficient checkout service.
3. Engage customers and patients by greeting them and offering assistance with products and services.
4. Resolve customer issues and answer questions to ensure a positive experience.
5. Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
6. Provide fast, friendly, and efficient service; recommend items and upsell when appropriate.
7. Handle transactions, including voids, returns, rain checks, refunds, and exchanges.
8. Maintain store cleanliness, organize shelves, take inventory, and ensure proper product placement.
9. Implement asset protection procedures and ensure compliance with laws regarding regulated products.
10. Construct and maintain displays, assist with store resets, and manage food and product placement according to policies.
11. Operate store systems and equipment, provide photo services, and handle web pick-up orders.
12. Assist with store maintenance and adhere to all policies and procedures.
13. Complete special assignments and other tasks as needed.

Training & Personal Development

1. Attend training sessions and complete required PPLs.
2. Be fluent in reading, writing, and speaking English (except in Puerto Rico).
3. Willing to work flexible hours, including evenings and weekends.
4. Prefer at least six months of retail experience and prior Walgreens experience.

Additional Information

• Consideration for employment of qualified applicants with arrest and conviction records, per San Francisco Fair Chance Ordinance.
• Equal Opportunity Employer, including disability/veterans.
• Compensation ranges from $15 to $17.50 per hour, depending on various factors.
• Employment type: Full-time
• Job function: Other