Customer Service Associate - Temporary

Walgreens; Boaz (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is looking for a Customer Service Associate to provide excellent service and assist customers with their needs. Responsibilities include managing transactions, maintaining store appearance, and ensuring compliance with company policies. This role requires flexibility in hours and a commitment to customer satisfaction.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Preferred: six months retail experience and prior Walgreens experience.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous checkout service.
• Engages customers and resolves issues for a positive experience.

Skills

Customer Service

English

Job description

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Responsibilities

1. Models and delivers a distinctive and delightful customer experience.
2. Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

• Provides courteous, friendly, fast, and efficient service.
• Recommends items and trade-up or companion products.
• Handles transactions, including voids, returns, refunds, and exchanges.
• Keeps store clean and organized, manages inventory, and maintains records.
• Implements asset protection procedures.
• Ensures compliance with laws regarding regulated products.
• Constructs and maintains displays, assists with stock rotation, and manages product placement.
• Provides photo services and web order pickup.
• Maintains store appearance and complies with company policies.

Training & Personal Development

• Attends training sessions and completes required PPLs.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Preferred: six months retail experience and prior Walgreens experience.

Additional info for San Francisco applicants: We consider qualified applicants with arrest and conviction records per the Fair Chance Ordinance.

We are an Equal Opportunity Employer, including disability/veterans.

Compensation ranges from $15 to $17.50 per hour, depending on various factors. The role remains open until filled. For benefits details, visit jobs.walgreens.com/benefits.

Basic Qualifications

• Fluent in English (reading, writing, speaking), except in Puerto Rico.
• Willing to work flexible hours, including evenings and weekends.

Additional Information

• Employment type: Full-time
• Job function: Other