Customer Service Associate - Temporary

Walgreens; Alcoa (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a Customer Service Associate for a temporary position. The role involves providing exceptional customer service, handling transactions, and maintaining store standards. Ideal candidates will have retail experience and be flexible with hours. Join a team that values customer satisfaction and teamwork.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance.
• Maintain store cleanliness and merchandising standards.

Skills

Customer Service

Communication

Education

Retail Experience

Job description

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales on assigned cash register, provide courteous, fair, friendly, and efficient checkout service.
3. Engage customers and patients by greeting them and offering assistance with products and services.
4. Resolve customer issues and answer questions to ensure a positive customer experience.
5. Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
6. Provide fast, friendly, and efficient service, recommend items, and process transactions.
7. Maintain store cleanliness, inventory, and merchandising standards.
8. Implement asset protection procedures and ensure compliance with laws regarding regulated products.
9. Construct and maintain displays, assist with stock rotation, and use store systems and equipment.
10. Provide customer service in the photo area and handle web pick-up responsibilities.
11. Assist with store maintenance and complete assigned tasks.

Training & Personal Development

1. Attend training sessions and complete required PPLs.
2. Fluent in reading, writing, and speaking English (except in Puerto Rico).
3. Willing to work flexible hours, including evenings and weekends.
4. Prefer six months of retail experience and prior Walgreens experience.

Additional Information

• Consideration for employment of qualified applicants with arrest and conviction records, per San Francisco Fair Chance Ordinance.
• Equal Opportunity Employer, including disability and veterans.
• Compensation ranges from $15 to $17.50 per hour, depending on various factors.
• Employment type: Full-time, not applicable seniority level, job function: Other.