Customer Service Associate — Retail with Great Benefits

Dollar Tree, Inc.; Milford (CT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, ring up sales, maintain cash security, stock replenishment, and merchandise handling in a fast-paced retail setting.

The role requires strong customer service, organizational, and problem-solving skills, with a focus on safety and professionalism at all times. This is a part-time, on-site position at our Milford, DE location.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain store cleanliness, including bathrooms, floors, and waste management.
• Other duties as assigned.

Skills

Customer service

Relationship management

Communication skills

Organizational skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, ring up sales, maintain cash security, stock replenishment, and merchandise handling in a fast-paced retail setting.

The role requires strong customer service, organizational, and problem-solving skills, with a focus on safety and professionalism at all times. This is a part-time, on-site position at our Milford, DE location.