Customer Service Associate - Retail Support (Part-Time)

Dollar Tree, Inc.; Buffalo Grove (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to help customers with questions, process transactions at the register, and keep the store clean and stocked. You’ll be part of a team that supports a fast-paced retail environment in Buffalo Grove.

The role emphasizes delivering friendly service, following procedures, and lifting merchandise up to 50 lbs as needed. Part-time hours and a focus on accuracy and safety are key, with opportunities to grow through hands-on customer care and

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Cash handling

Communication

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to help customers with questions, process transactions at the register, and keep the store clean and stocked. You’ll be part of a team that supports a fast-paced retail environment in Buffalo Grove.

The role emphasizes delivering friendly service, following procedures, and lifting merchandise up to 50 lbs as needed. Part-time hours and a focus on accuracy and safety are key, with opportunities to grow through hands-on customer care and