Customer Service Associate — Retail Experience & Support

Dollar Tree Stores INC

Chesapeake (VA)

On-site

USD 17,000 - 22,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the register, and help maintain store appearance and safety.

This part-time role at our Chesapeake, VA location offers perks like Employee Assistance Program, retirement plans, and educational assistance. The job requires strong customer service skills and the ability to lift up to 50 lbs.

Qualifications

  • High school diploma or equivalent is preferred.
  • Prior customer service experience in retail or similar settings is highly preferred.
  • Ability to follow instructions and interpret operational documents.
  • Ability to lift 30-50 lbs and perform physical tasks described.
  • Excellent customer service and communication skills.
  • Strong organizational and decision-making abilities.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions at the cash register.
  • Maintain cash security and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and help with unloading trucks.
  • Ensure a clean, safe, and respectful store environment.
  • Perform other duties as assigned.

Skills

Customer service
Cash handling
Communication skills
Teamwork
Problem solving

Education

High school diploma or equivalent

Tools

POS system
Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the register, and help maintain store appearance and safety.

This part-time role at our Chesapeake, VA location offers perks like Employee Assistance Program, retirement plans, and educational assistance. The job requires strong customer service skills and the ability to lift up to 50 lbs.

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