Customer Service Associate — Quick-Serve Cafe

Travelcenters-of-Americ; DeForest (WI); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

401(k) with company match

Vacation and paid holidays

Employee discounts on technology, fuel

Job summary

TravelCenters of America is hiring a Customer Service Representative to operate at our travel center locations, delivering friendly, accurate, and efficient service to guests. You will handle POS transactions, maintain a clean dining environment, and support the team during busy periods.

This role requires flexibility to work nights, weekends, and some holidays, with benefits including medical/dental/vision and a 401(k) plan with company match. Equal opportunity employer.

Qualifications

• Friendly, courteous customer service experience is preferred.
• Basic computer/POS knowledge is advantageous.
• Ability to work flexible hours including nights, weekends and holidays.

Responsibilities

• Provide friendly, accurate and efficient service to guests.
• Process transactions on a point-of-sale (POS) register.
• Prioritize work according to kitchen and dining guest needs.
• Follow proper safety procedures when handling and/or preparing food.
• Establish strong communication with leaders and co-workers.
• Perform other job-related duties as assigned.

Skills

Customer service

POS knowledge

Flexibility

Team player

Tools

POS system

Job description

TravelCenters of America is hiring a Customer Service Representative to operate at our travel center locations, delivering friendly, accurate, and efficient service to guests. You will handle POS transactions, maintain a clean dining environment, and support the team during busy periods.

This role requires flexibility to work nights, weekends, and some holidays, with benefits including medical/dental/vision and a 401(k) plan with company match. Equal opportunity employer.