Customer Service Associate (Part Time, Flexible Schedule)

Adams Fairacre Farms; City of Poughkeepsie (NY); Hybrid; Part time

Job summary

Adams Fairacre Farms is seeking a part-time Customer Service Associate to provide excellent service to customers. This entry-level role involves greeting customers, processing transactions, and ensuring office equipment is functional. Ideal candidates are friendly, organized, and capable of managing multiple tasks effectively.

Qualifications

• Excellent verbal and written communication skills.
• Ability to provide friendly and knowledgeable service.
• Ability to troubleshoot registers and payment systems.

Responsibilities

• Provide friendly, polite, and professional customer service.
• Assist internal and external customers at the office window.
• Process and enter store transfers in accounting software.

Skills

Communication

Organizational skills

Problem-solving

Job description

Customer Service Associate (Part Time, Flexible Schedule)

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Customer Service Associate (Part Time, Flexible Schedule)

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Join to apply for the Customer Service Associate (Part Time, Flexible Schedule) role at Adams Fairacre Farms

This range is provided by Adams Fairacre Farms. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.25/hr - $22.75/hr

General Purpose

The Office Customer Service Associate provides customer-friendly service to our valuable customers by delivering excellent, prompt, professional service to Adams’ customers, managers, vendors and employees.

FLSA Status: Non-exempt

Reports To: Office Manager

Principle Responsibilities

• Ensure that customers receive the best customer service by providing friendly, polite, and knowledgeable service
• Greet customers personally and thank them appreciatively for shopping at Adams
• Answer phones and transfer calls to other departments
• Assist internal and external customers at the office window
• Sort and distribute incoming mail as well as post outgoing mail
• Put away incoming office supplies/orders
• Process and enter store transfers in accounting software
• Process online orders (printing, ringing them up and distributing accordingly)
• Audit and setup registers
• Count cash and reconcile tills/drawers
• Commit cashier worksheets within office software system
• Prepare and make bank deposits
• Audit cashier tills to process pick ups
• Ensure all office equipment: fax, mail machine and copier are all in good working order
• Ability to troubleshoot registers, pin pads and POS system if there’s a problem
• If assigned, count the safe every day and make sure it proves
• If assigned, order change
• If assigned, order office supplies
• If assigned, process and distribute petty cash
• If assigned, training
• If assigned, write checks
• If assigned, data entry
• If assigned, handle deliveries
• If assigned, work in other departments
• If assigned, process payroll
  
  

Physical Requirements

• Bend, squat and stand
• Excellent verbal and written communication skills
• Ability to use hands and fingers to perform data entry and run register
• Consistently lift up to 25 lbs.
• Able to stand, sit, walk for long periods of time
• Can see and hear
• Maintain an organized, clean work space
  
  

Knowledge, Skills & Abilities

• Read & write
• Computer Skills: Word, Excel, Outlook
• Math and calculator skills
• Ability to relay or receive information
• Ability to problem solve cashier, system and payment errors
• Personable and friendly to customers and staff
• Organizational skills
• Communicate effectively with customers, co-workers and managers
  
  

Disclaimer

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Food and Beverage Services

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