Customer Service Associate II: Retail Ops & Cash

Dollar Tree, Inc.; Bowling Green (KY); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Bowling Green, KY is seeking a Customer Service Associate II who helps with daily store operations, from merchandising to assisting customers, while keeping a clean, welcoming environment and cross-training to support the front-end.

The role emphasizes friendly interactions, accurate cash handling, basic math for transactions, and reliability. The ideal candidate has a high school diploma, retail experience, and the ability to lift up to 50 lbs and stand for extended periods.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience in retail or similar environment highly preferred.
• Ability to follow instructions and interpret operating documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, and reaching.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.

Responsibilities

• Receiving merchandise and unloading trucks per productivity standards.
• Merchandising and stocking as needed.
• Cleaning and restocking bathrooms and sweeping/mopping floors.
• Maintaining a positive, safe, and respectful environment for customers and coworkers.
• Managing sales transactions at the cash register.
• Ensuring cash security and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication skills

Problem-solving

Integrity

Mathematics

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Bowling Green, KY is seeking a Customer Service Associate II who helps with daily store operations, from merchandising to assisting customers, while keeping a clean, welcoming environment and cross-training to support the front-end.

The role emphasizes friendly interactions, accurate cash handling, basic math for transactions, and reliability. The ideal candidate has a high school diploma, retail experience, and the ability to lift up to 50 lbs and stand for extended periods.