Customer Service Associate II - Cross-Trained & Flexible

Dollar Tree, Inc.; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Memphis is seeking a part-time Customer Service Associate II to support daily store operations, including merchandising, stocking, and front-end duties. You will ensure a clean, welcoming environment and handle transactions at the register with a focus on accuracy and service.

The role emphasizes strong customer relationships, reliability, and the ability to lift and move merchandise as needed in a fast-paced retail setting.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform physical tasks as needed.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness and a welcoming store environment.
• Handling sales transactions at the cash register.
• Maintaining cash security and protecting assets.

Skills

Customer service

Retail experience

Operational documentation

Lifting 30-50 lbs

Customer interactions

Organization & communication

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Memphis is seeking a part-time Customer Service Associate II to support daily store operations, including merchandising, stocking, and front-end duties. You will ensure a clean, welcoming environment and handle transactions at the register with a focus on accuracy and service.

The role emphasizes strong customer relationships, reliability, and the ability to lift and move merchandise as needed in a fast-paced retail setting.