Customer Experience Associate II

Dollar Tree, Inc.; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Memphis is seeking a Customer Service Associate II to help manage daily store operations, assist customers, and support front-end duties as needed. You’ll be cross-trained to handle merchandising, stocking, cash register exchanges, and general front-end tasks to ensure a clean, welcoming shopping environment.

The role emphasizes strong customer service, reliability, and teamwork. You’ll lift items up to 50 lbs, follow safety guidelines, and protect company assets while

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or grocery is highly preferred.
• Able to lift 30–50 lbs and perform frequent walking, standing, and bending.
• Strong customer service, organizational, and communication skills required.
• Proficiency in basic math for cash handling.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication

Problem solving

Team player

Detail orientation

Cash handling

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Memphis is seeking a Customer Service Associate II to help manage daily store operations, assist customers, and support front-end duties as needed. You’ll be cross-trained to handle merchandising, stocking, cash register exchanges, and general front-end tasks to ensure a clean, welcoming shopping environment.

The role emphasizes strong customer service, reliability, and teamwork. You’ll lift items up to 50 lbs, follow safety guidelines, and protect company assets while