Part-Time Customer Service & Merchandising Associate II

Dollar Tree, Inc.; Smyrna (TN); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Smyrna, TN is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to handle cash register duties and front-end tasks as needed.

The role emphasizes a clean, welcoming environment, teamwork, and reliable service. The ability to lift up to 50 lbs, follow instructions, and deliver friendly, accurate assistance to shoppers is essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Education

High school diploma or equivalent

Previous customer service experience

Follow instructions

Excellent customer service

Strong organizational and communication skills

Problem-solving and decision-making

Integrity

Proficiency in basic math for cash accounting

Tools

Cash register

Job description

Dollar Tree, Inc. in Smyrna, TN is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to handle cash register duties and front-end tasks as needed.

The role emphasizes a clean, welcoming environment, teamwork, and reliable service. The ability to lift up to 50 lbs, follow instructions, and deliver friendly, accurate assistance to shoppers is essential.