Customer Service Associate II

Dollar Tree Stores; Fall River (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Educational Assistance

Job summary

A discount retail chain located in Fall River is seeking a Customer Service Associate II to assist in daily store operations. Key responsibilities include managing cash register operations, merchandising, and ensuring a clean and respectful shopping environment. The ideal candidate has previous retail or customer service experience and strong communication skills. This position offers various benefits including medical, dental, and retirement plans.

Qualifications

• Previous retail or customer service experience preferred.
• Ability to lift 30-50 lbs and perform physical tasks.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist with daily operations of the assigned store.
• Manage sales transactions at the cash register.
• Provide a positive, safe, and respectful environment.

Skills

Customer service skills

Strong organizational skills

Problem-solving skills

Communication skills

Basic math proficiency

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate II role at Dollar Tree Stores.

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Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.

Your Role at Dollar Tree:

As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. You will be fully cross-trained to support the cash register and switch to front-end duties as needed. Your duties include:

• Receiving merchandise, unloading trucks, and processing freight safely
• Merchandising and stocking as needed
• Maintaining cleanliness throughout the store
• Providing a positive, safe, and respectful environment
• Managing sales transactions at the cash register
• Ensuring security of cash and company assets
• Other duties as assigned

Your Skills and Experience:

• High school diploma or equivalent preferred
• Previous retail or customer service experience preferred
• Ability to follow instructions and interpret operational documents
• Ability to lift 30-50 lbs and perform physical tasks
• Excellent customer service skills
• Strong organizational and communication skills
• Problem-solving skills
• High integrity
• Proficiency in basic math

Your Perks and Benefits:

We offer medical, dental, vision, pharmacy insurance, and additional benefits:

• Employee Assistance Program
• Retirement plans
• Educational Assistance

We are an equal opportunity employer and comply with applicable laws. Minors may be considered for certain roles.

This job description is not a contract and may be modified. Employment is at-will.