Customer Service Associate I - Full-Time, In-Person Support

McDonald Wholesale LLC; Eugene (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k plan with employer match

Vacation accrual up to 2 weeks

Sick leave as per state law

Employee assistance program

Learning & development support

Relocation assistance potential

6 paid holidays

Employee events

Recognition program

Job summary

McDonald Wholesale LLC is seeking a Customer Service Representative I to join our in-person team in Eugene, Oregon. The role involves assisting customers via telephone, email, online, or in person with product information and service details.

Responsibilities include coordinating special orders, routing, and reviewing orders for anomalies before notifying sales or management. The position requires proficiency in Microsoft Office and the ability to stay calm under pressure. Full-time hours apply.

Qualifications

• Proficient in Microsoft Office (Word, Excel, etc)
• Ability to stay calm under pressure
• Willingness to work full-time in person
• Excellent communication skills

Responsibilities

• Interact with customers via telephone, email, online, or in person to provide support and information on products or services.
• Coordinate special orders, including routing.
• Review customer orders, look for anomalies, then notify sales or management.

Skills

Microsoft Office

Customer service

Job description

McDonald Wholesale LLC is seeking a Customer Service Representative I to join our in-person team in Eugene, Oregon. The role involves assisting customers via telephone, email, online, or in person with product information and service details.

Responsibilities include coordinating special orders, routing, and reviewing orders for anomalies before notifying sales or management. The position requires proficiency in Microsoft Office and the ability to stay calm under pressure. Full-time hours apply.