Customer Service Associate I - Elevate Retail Experience

Dollar Tree Stores; Sutherlin (OR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Sutherlin, Oregon is seeking a part-time Customer Service Associate to assist customers, handle sales at the register, and help maintain stock and store cleanliness. You will support unloading trucks, replenish shelves, and ensure a safe, friendly shopping environment for guests and team members.

The position emphasizes strong customer service, reliable teamwork, and the ability to follow instructions in a fast-paced retail setting. Weekend availability may be required.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness across the store, restocking bathrooms, sweeping and mopping floors, taking out trash.
• Other duties as assigned*

Skills

Cash handling

Retail experience

Communication skills

Problem-solving

Teamwork

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree in Sutherlin, Oregon is seeking a part-time Customer Service Associate to assist customers, handle sales at the register, and help maintain stock and store cleanliness. You will support unloading trucks, replenish shelves, and ensure a safe, friendly shopping environment for guests and team members.

The position emphasizes strong customer service, reliable teamwork, and the ability to follow instructions in a fast-paced retail setting. Weekend availability may be required.