Customer Service Associate I

Dollar Tree Stores

Waynesboro (VA)

On-site

USD 28,000 - 35,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical insurance

Pharmacy benefits

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

A leading retail company is seeking a Customer Service Associate in Waynesboro, VA. This role includes assisting customers, managing transactions, and maintaining store cleanliness. Ideal candidates should possess strong organizational and customer service skills, along with a high school diploma or equivalent. This full-time position offers a comprehensive benefits package, making it a great opportunity for those looking to start a career in retail.

Qualifications

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking and standing.

Responsibilities

Assist customers with questions and recommendations.
Manage sales transactions and maintain security of cash.
Keep the store well-stocked and maintain cleanliness.

Skills

Customer service

Organization

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned

Skills and Experience

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Job Details