Customer Service Associate I

Dollar Tree Stores

Fishersville (VA)

On-site

USD 16,531 - 20,664

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company in Virginia seeks a Customer Service Associate to provide exceptional service and ensure a pleasant shopping environment. Responsibilities include managing transactions, assisting customers, and maintaining store cleanliness. Ideal candidates will have customer service experience and strong communication skills. This part-time role offers flexible schedules and a supportive work environment.

Qualifications

Previous customer service experience in a retail environment is preferred.
Ability to lift between 30 and 50 lbs. and perform physical tasks.

Responsibilities

Assist customers with questions and recommendations.
Manage sales transactions at the cash register.
Maintain the cleanliness and organization of the store.

Skills

Excellent customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Responsibilities

Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned

Qualifications

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in the states listed, minors may be considered for employment in certain roles where permitted.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification is not a complete list of duties and may be amended from time to time at our discretion. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Details