Customer Service Associate I

Family Dollar; Oak Grove (OK); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a part-time Customer Service Associate I to provide excellent service and maintain store operations. The role includes managing transactions and ensuring customer satisfaction. Candidates should possess customer service skills and a high school diploma. This position is located in Oak Grove, Louisiana.

Qualifications

• Previous customer service experience in retail or related environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30 to 50 lbs. and meet physical demands.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.]
• job_responsibilities_description':['Assist customers with questions and recommendations.','Manage sales transactions while working assigned cash register.','Maintain security of cash and protect company assets.','Keep the store well-stocked, and recover merchandise.','Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.','Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.','Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.','Other duties as assigned.'],
• CoT_job_summary_short
• job_summary_short
• contract_type
• parttime
• location_type
• on site
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• [{"name":"Employee Assistance Program"},{"name":"Retirement plans"},{"name":"Educational Assistance"}]
• stated_min
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• salary_estimation_cot
• In Oklahoma part-time customer service roles: market rate is $12–$15 per hour gross.
• estimated_low
• 12
• estimated_medium
• 13
• estimated_high
• 15
• currency
• USD
• frequency
• hourly
• bonus
• null
• tax
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• application_email
• null
• job_end_date
• null
• contact_person
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• null
• CoT_job_summary_short
• COMPANY NAME: Family DollarKEY POINTS: Customer service, part-time, in-store duties
• job_summary_short
• <p>Family Dollar is seeking a Customer Service Associate I to join our Oak Grove store. You will welcome shoppers, answer questions, and help them find products while maintaining a friendly, professional demeanor.</p><p>In this part-time role, you will handle sales at the register, stock shelves, unload shipments, and keep the store clean and safe. Prior retail or customer service experience is preferred, with strong communication and problem-solving skills valued.</p>
• contract_type
• parttime
• location_type
• on site
• remote_scope
• null
• perks
• [{
• stated_min
• null
• stated_max
• null
• stated_absolute
• null
• salary_estimation_cot
• In Oklahoma part-time customer service roles: market rate is $12–$15 per hour gross.
• estimated_low
• 12
• estimated_medium
• 13
• estimated_high
• 15
• currency
• USD
• frequency
• hourly
• bonus
• null
• tax
• gross
• application_email
• null
• job_end_date
• null
• contact_person
• null
• hiring_department_name
• null

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain store cleanliness and security.

Skills

Customer service

Relationship management

Organization

Communication

Problem-solving

Communication skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate I role at Family Dollar

Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Additional Details

Part time

310 West Main Street, Oak Grove, Louisiana 71263

Family Dollar

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Retail

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We comply with applicable laws and provide reasonable accommodations to qualified individuals with disabilities where required.