Customer Service Associate I

Dollar Tree Stores; Midland (MI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate I in Midland, Michigan to assist customers and manage sales transactions. Ideal candidates will possess strong customer service skills, the ability to lift and perform physical tasks, and prior retail experience. Join our team for a rewarding role in delivering a great shopping experience. This is a part-time position offering various employee benefits.

Qualifications

• Previous customer service experience in retail preferred.
• Physical ability to lift 30-50 lbs and perform frequent walking.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Overview

Customer Service Associate I at Dollar Tree Stores. We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks; stock replenishment in line with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including restrooms, floors, trash, and neat presentation of all areas
• Other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Physical ability to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In compliance with local laws in select states, minors may be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification is not a contract of employment and may be amended at our discretion. Employment is at-will.

Part time

921 Joe Mann Blvd, Midland, Michigan 48642

Dollar Tree