Customer Service Associate I

Dollar Tree Stores; Glen Rose (TX); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A major retail company in Glen Rose, TX, is looking for a Customer Service Associate to assist customers and manage transactions. Ideal candidates should have a high school diploma and previous customer service experience. Responsibilities include maintaining store cleanliness and safety while delivering excellent customer service. Benefits include retirement plans and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift 30–50 lbs and meet physical demands.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store including bathrooms and overall neatness.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30–50 lbs

Education

High school diploma or equivalent

Job description

Overview

Customer Service Associate I role at Dollar Tree Stores. We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and overall neatness
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Equal Opportunity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Minors may be considered for employment in certain roles where allowed by local law. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.