Customer Service Associate I

Dollar Tree Stores; De Queen (AR); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

A retail company in De Queen, Arkansas is hiring a Customer Service Associate to assist customers and maintain store operations. The ideal candidate will have customer service experience and a high school diploma. Responsibilities include cashier duties, managing merchandise, and ensuring a positive shopping environment. This full-time position offers various perks, including an Employee Assistance Program and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.

Skills

Excellent customer service skills

Strong organizational skills

Ability to lift between 30 and 50 lbs

Strong problem-solving skills

Communication skills

Education

High school diploma or equivalent

Job description

Overview

Customer Service Associate I at Dollar Tree Stores. We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities include, but are not limited to:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, and general neatness
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Retail

Equal Opportunity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in various states, minors may be eligible to be considered for employment in certain roles. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.