Customer Service Associate I

Family Dollar; Kingstree (SC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

A leading retail chain located in Kingstree, South Carolina is looking for a part-time Customer Service Associate I. Responsibilities include assisting customers, managing transactions, maintaining store cleanliness, and ensuring a positive shopping environment. Ideal candidates should have strong customer service skills and previous experience in a retail environment. This position offers various perks, including health benefits and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is preferred.
• Ability to follow instructions required.
• Excellent relationship management skills needed.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, bending, kneeling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store and replenish stock.
• Keep the store stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment while interacting with customers and associates
• Maintain store cleanliness, including bathrooms, floors, and trash removal
• Other duties as assigned

Skills

Customer service

Strong communication

Organizational skills

Problem-solving

Lifting ability (30-50 lbs)

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Overview

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Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in several states, minors may be eligible for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Additional Details

Part time

1245 N Longstreet St, Kingstree, South Carolina 29556

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Retail

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