Customer Service Associate I

Family Dollar; Burnside (KY); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A discount retail chain is seeking a part-time Customer Service Associate to enhance the shopping experience in Burnside, Kentucky. The role requires assisting customers, managing transactions, and maintaining a clean store environment. Ideal candidates should have a high school diploma, customer service experience, and meet physical demands. Flexible hours and employee benefits are included in the position.

Qualifications

• Previous experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Must follow instructions and interpret operational documents.
• Strong customer service and relationship management skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain security of cash.
• Keep the store well-stocked and maintain cleanliness.

Skills

Customer service experience

Communication skills

Problem-solving skills

Organizational skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate I role at Family Dollar

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in multiple states, minors may be eligible for employment in certain roles.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Part time

7755 S Hwy 7, Burnside, Kentucky 42519

Family Dollar