Customer Service Associate I

Family Dollar; Ramseur (NC); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Ramseur, NC is seeking a Customer Service Associate I. The role involves assisting customers, managing cash register transactions, and maintaining store cleanliness. Ideal candidates will have a high school diploma and previous customer service experience. This position is part-time and requires lifting up to 50 lbs. The company offers various employee benefits including retirement plans and educational assistance.

Qualifications

• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to lift between 30 and 50 lbs and meet demands of frequent physical activity.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service

Relationship management

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Overview

Customer Service Associate I role at Family Dollar

Location: Ramseur, NC (6869 Jordan Rd, Ramseur, NC 27316)

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will.

Job Details

• Employment type: Part-time
• Seniority level: Entry level
• Job function: Other
• Industry: Retail

Other job listings and referral notes have been omitted from this description to focus on the current role.