Customer Service Associate I

Family Dollar; Effingham (SC); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A well-known discount retailer in Effingham, South Carolina, is seeking a Customer Service Associate I to deliver an outstanding shopping experience. The role involves assisting customers, managing sales transactions, and maintaining store cleanliness. Ideal candidates will have strong customer service skills and can work in a fast-paced environment. This is a part-time position with competitive benefits, including employee assistance and educational assistance.

Qualifications

• Previous customer service experience in retail, hotel, or similar environments is preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain cleanliness throughout the store, including all areas.

Skills

Customer service

Organizational skills

Problem-solving

Communication skills

Education

High school diploma or equivalent

Job description

Overview

We are seeking a Customer Service Associate I to deliver a great shopping experience for every customer at Family Dollar.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Details

• Part-time
• Location: 2371 Olanta Highway, Effingham, South Carolina 29541
• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Retail

Legal and Disclaimers

We are an equal opportunity employer and commit to recruiting, hiring, training, and promoting qualified people of all backgrounds, without regard to protected status. Minor eligibility may vary by location and role.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification is not a contract of employment and may be amended. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.