Customer Service Associate I

Family Dollar; McBee (SC); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company located in McBee, South Carolina, is seeking a part-time Customer Service Associate. The ideal candidate will assist customers, manage sales transactions, and maintain the store's cleanliness. Previous experience in retail or similar customer service environments is highly preferred. This role requires strong communication and organizational skills, along with the ability to lift and handle merchandise.

Qualifications

• Previous customer service experience in retail or similar environment is preferred.
• Ability to lift between 30 and 50 lbs.
• Strong relationship management skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain store cleanliness and restock as needed.

Skills

Excellent customer service

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Customer Service Associate I role at Family Dollar

We are seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in multiple states, minors may be eligible for employment in certain roles. We comply with the Americans with Disabilities Act and provide reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Job Details

Part time

400 East Pine Avenue, McBee, South Carolina 29101

ZIP: 32932

Industry: Retail