Customer Service Associate I

Dollar Tree Stores; Cairo (GA); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in Cairo, Georgia. The role involves assisting customers, managing transactions, and maintaining store organization. Candidates should have customer service experience and preferably a high school diploma. The position requires physical capability for lifting and extensive customer interaction. This part-time role offers various perks including an Employee Assistance Program.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or related environments is highly preferred.
• Must be able to lift 30–50 lbs.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.

Skills

Excellent customer service skills

Relationship management

Strong problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

Overview

Customer Service Associate I at Dollar Tree Stores. We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions
• Maintain store cleanliness, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in various states, minors may be eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act and providing reasonable accommodations to qualified individuals with disabilities.

This job specification is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

496 Us Highway 84 E, Cairo, Georgia 39828-1647