Customer Service Associate I

Dollar Tree Stores; Brentwood (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance options

Job summary

A leading discount retailer in Brentwood, California is seeking a Customer Service Associate I to assist customers and manage sales transactions. Ideal candidates should have a high school diploma and prior customer service experience. Responsibilities include customer assistance, cash handling, and maintaining store cleanliness. This position offers benefits such as medical and retirement plans.

Qualifications

• Previous customer service experience is highly preferred.
• Ability to lift 30–50 lbs and perform frequent walking.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Ensure a positive, safe, and respectful environment.

Skills

Excellent customer service

Communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

We are seeking a Customer Service Associate I to join our team at Dollar Tree Stores and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presentation of all areas
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Medical, pharmacy, dental, and vision insurance options

We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment decisions are made without regard to any protected status. In accordance with applicable laws, minors may be eligible for employment in certain roles.

This job description is not a contract of employment and may be amended. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.