Customer Service Associate I

Dollar Tree Stores; Lincoln (CA); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

A retail company in California is seeking a Customer Service Associate I to enhance customer shopping experiences. Responsibilities include managing sales transactions, assisting customers, and maintaining store cleanliness. Desired candidates should have customer service experience and good organizational and communication skills, with a preference for those holding a high school diploma. This role offers benefits including an Employee Assistance Program and retirement plans.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in a retail or related environment is highly preferred.
• Must be able to lift between 30 and 50 lbs.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness throughout the store.

Connaissances

Customer service experience

Strong organizational skills

Communication skills

Problem-solving skills

Formation

High school diploma or equivalent

Description du poste

Overview

Join to apply for the Customer Service Associate I role at Dollar Tree Stores.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Equal Employment Opportunity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note: this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.