Customer Service Associate I

Dollar Tree Stores; Milford (DE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is looking for a Customer Service Associate I in Milford, Delaware. The role involves assisting customers, managing sales transactions, and ensuring store cleanliness. A high school diploma and customer service experience are preferred. This position offers various benefits including an Employee Assistance Program and retirement plans.

Qualifications

• Previous customer service experience in a retail environment is highly preferred.
• Ability to lift between 30 and 50 lbs. from floor to above shoulder height.
• Must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain the cleanliness throughout the store.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Customer Service Associate I role at Dollar Tree Stores.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment decisions are made without regard to any protected status. Minorities and other protected classes may be eligible for employment in certain roles pursuant to local laws.

This job specification is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.