Customer Service Associate: Home Improvement & Growth

Lowe's Home Centers, LLC; Mansfield (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's seeks a Customer Service Associate in Mansfield, OH to welcome customers and help them find the right products and services for home improvement needs. You will interact with customers, assist with product selection, and ensure customer needs are met throughout the day.

The role is part-time with flexible schedules and benefits. Basic computer skills and comfort with retail tech are required; bilingual abilities are a plus for serving diverse customers.

Qualifications

• Basic computer skills (input, access, modify information)
• Experience with common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Ability to stand, sit and perform job duties
• Lift 25 lbs unassisted or more with/without accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock replenishment and merchandising upkeep
• Process orders and deliveries accurately
• Cross-train in other store areas to support customer service
• Prepare merchandise in department (e.g., paint, pipes, wood, drywall, blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Bilingual

Customer service

Tools

Smartphones/tablets

Job description

Lowe's seeks a Customer Service Associate in Mansfield, OH to welcome customers and help them find the right products and services for home improvement needs. You will interact with customers, assist with product selection, and ensure customer needs are met throughout the day.

The role is part-time with flexible schedules and benefits. Basic computer skills and comfort with retail tech are required; bilingual abilities are a plus for serving diverse customers.