Customer Service Associate FT

Winn-Dixie; Seffner (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Associate to join their team. This full-time role focuses on delivering exceptional customer service at the store's service desk and media services. As a key member of the retail environment, you'll handle customer inquiries, manage cash functions, and ensure a clean and safe workspace. The ideal candidate will possess strong communication skills and a customer-first mindset. This entry-level position offers a fantastic opportunity to grow within the retail industry while upholding the company's values and commitment to service excellence.

Qualifications

• Must be 18 years or older and authorized to work in the U.S.
• Successful completion of pre-employment drug test and background check.

Responsibilities

• Provide accurate, fast, and friendly customer service.
• Resolve customer concerns and manage store cash functions.

Skills

Customer Service Skills

Communication Skills

Computer Skills

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Front-End Systems

Job description

Join to apply for the Customer Service Associate FT role at Winn-Dixie.

This position involves providing accurate, fast, and friendly customer service at the store's service desk and media services, in accordance with company policies. The role includes resolving customer concerns, managing store cash functions, troubleshooting equipment, stocking products, performing cashier duties, and maintaining a clean and safe work environment.

Qualifications:

• Must be 18 years or older
• High school diploma or equivalent
• Proficient in English reading, writing, and speaking
• Authorization to work in the U.S. or ability to obtain it
• Successful completion of pre-employment drug test and background check

Preferred Skills:

• Strong customer service and communication skills
• Knowledge of front-end systems and equipment
• Proficient computer skills
• Good organizational skills
• High integrity and reliability

Behavioral Expectations:

• Live the company's values
• Motivate and unify team members
• Deliver results and demonstrate customer focus
• Treat others with respect and dignity

Additional Information:

• Entry level, full-time position
• Industry: Retail