Customer Service Associate — Frontline Phone & In-Person Orders

SmartRecruiters, Inc.; Sebastian (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. currently seeks a full-time Customer Service Representative to handle telephone orders and assist walk-in customers at 971 Sebastian Blvd. The role includes stocking, preparing products, cleaning, and maintaining a positive customer experience.

The ideal candidate will communicate effectively with customers and co-workers, perform basic math for transactions, and be able to stand for long periods while using touch screen or keyboard order systems.

Qualifications

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Clean equipment and facility as requested.
• Communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to do basic math skills (accurately give change).
• Have an outgoing personality with our customers, you will be our first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
• Ability to enter orders using a computer keyboard or touch screen monitor.
• Most tasks are performed from a standing position, there are no chairs for our employees, so you must be able to stand for long periods of time.”

Responsibilities

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Clean equipment and facility as requested.
• Communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Enter orders using a keyboard or touch screen.

Skills

Verbal communication

Customer service

Basic math

Stamina

Outgoing personality

Order entry

Tools

Order entry systems

Job description

SmartRecruiters, Inc. currently seeks a full-time Customer Service Representative to handle telephone orders and assist walk-in customers at 971 Sebastian Blvd. The role includes stocking, preparing products, cleaning, and maintaining a positive customer experience.

The ideal candidate will communicate effectively with customers and co-workers, perform basic math for transactions, and be able to stand for long periods while using touch screen or keyboard order systems.