Customer Service Associate — Flexible Hours & Growth Path

Domino's; El Centro (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules and shift options

50% off employee discount

On-the-job training and team support

Fun, fast-paced, respectful work-cultu

Job summary

Domino’s in-store Customer Service Representatives (CSRs) are essential to creating great customer experiences. CSRs interact with customers directly, provide excellent service, and ensure all orders are taken, prepared, and delivered efficiently.

If you're energetic, friendly, and team-oriented, we want you on our crew! Greet customers in-store and over the phone with professionalism and enthusiasm; take and input orders using Domino’s POS system; maintain product knowledge and answer questions

Qualifications

• Must be at least 18 years old.
• Strong verbal communication and interpersonal skills.
• Comfortable with basic math, multitasking, and computer use.
• Customer-focused, reliable, and team-driven.
• Able to work in a high-energy environment under time pressure.
• Able to lift 25 lbs and stand for extended periods.
• Preferred: experience in customer service, retail, or food service.
• Preferred: familiarity with pizza ovens, kitchen equipment, or food prep.

Responsibilities

• Greet customers in-store and over the phone with professionalism and enthusiasm.
• Take and input customer orders accurately using Domino’s POS system.
• Maintain product knowledge to answer questions about ingredients and store offerings.
• Handle cash, card, and contactless payments securely.
• Assist with the preparation of pizzas and other menu items following Domino’s recipes and standards.
• Monitor order times and coordinate with delivery drivers for timely dispatch.
• Support opening and closing procedures, including balancing registers and securing the store.
• Clean and sanitize workstations, equipment, and lobby areas regularly.
• Assist with stock rotation, inventory tracking, and restocking supplies.
• Address customer concerns, complaints, or order issues calmly and professionally.
• Follow health and safety guidelines including food handling and cleanliness.
• Participate in team meetings, ongoing training, and store promotions.
• Maintain an organized and upbeat work environment, especially during rush hours.
• Comply with Domino’s standards, policies, and brand expectations at all times.
• Upsell menu items and promotions to enhance the customer experience and boost sales.

Skills

Verbal communication

Interpersonal skills

Math proficiency

Multitasking

Computer use

Customer focus

Reliability

Teamwork

Physical endurance

POS system familiarity

Tools

POS system

Job description

Domino’s in-store Customer Service Representatives (CSRs) are essential to creating great customer experiences. CSRs interact with customers directly, provide excellent service, and ensure all orders are taken, prepared, and delivered efficiently.

If you're energetic, friendly, and team-oriented, we want you on our crew! Greet customers in-store and over the phone with professionalism and enthusiasm; take and input orders using Domino’s POS system; maintain product knowledge and answer questions