Customer Service Associate: Fast-Paced & Flexible

wawa; Chambersburg (Franklin County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with matching

Education Assistance Program

Paid time off

Store discounts

Flexible schedules

Job summary

Wawa is looking for a friendly Customer Service Associate to greet and serve customers, ensuring a quick, courteous experience. You will handle food prep, operate the register, and assist with fuel, gift cards, and age-restricted sales.

We offer inclusive benefits including medical/dental/vision, ESOP, 401(k) matching, Education Assistance, paid parental leave, store discounts, PTO, and flexible schedules. Starting pay ranges from $15.00 to $18.75 per hour with a $1.50 night shift differential.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure needs are met quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Communication

Customer service

Multitasking

Team collaboration

Job description

Wawa is looking for a friendly Customer Service Associate to greet and serve customers, ensuring a quick, courteous experience. You will handle food prep, operate the register, and assist with fuel, gift cards, and age-restricted sales.

We offer inclusive benefits including medical/dental/vision, ESOP, 401(k) matching, Education Assistance, paid parental leave, store discounts, PTO, and flexible schedules. Starting pay ranges from $15.00 to $18.75 per hour with a $1.50 night shift differential.