Customer Service Associate - Dinner/Close Shift

Raising Cane's Chicken Fingers; Medford (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Customer Service Associates to join their dynamic team. In this entry-level role, you will provide exceptional service to customers, take orders, and ensure a clean and welcoming environment. With a focus on growth, the company offers paid training and opportunities for advancement within the restaurant. If you thrive in a fast-paced atmosphere and enjoy making a positive impact on your community, this position is perfect for you. Join a fun workplace that values teamwork and individual contributions, and start your journey in the restaurant industry today!

Benefits

Paid Time Off

401(k) With Safe Harbor Employer Match

Gym Membership Program

Education Assistance

Pet Insurance

Flexible Scheduling

Employee Discount Program

Qualifications

• Must be 16 years of age or older.
• Ability to provide quick and friendly service.

Responsibilities

• Take orders and deliver food to customers.
• Clean dining areas and assist with food preparation.
• Work as part of a team in a fast-paced environment.

Skills

Customer Service

Communication Skills

Teamwork

Multitasking

Dependability

Education

High School Diploma or equivalent

Job description

Starting hiring pay at: $17

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and talking to customers.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts, and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other restaurant or service-oriented role, we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your restaurant career with us.

Within your first year of working in the restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at a restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of an awesome Canes Customer Service Associate:

• Team player
• Excellent communicator
• Happy, courteous, and enthusiastic
• Hard-working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Benefits available for hourly Crew:

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance

Perks & Rewards for hourly Crew:

• Paid Time Off*
• Closed for all major holidays**
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program

*Must satisfy hours requirement per year

**Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time
• Cleaning tables, floors, and other areas of the restaurant
• Taking orders from customers and processing payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Ability to multitask

ADDITIONAL REQUIREMENTS:

• Must be 16 years of age or older
• Provide all customers with quick and friendly service
• Work together as a team, assisting other crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing working hard and having fun
• Take initiative
• Comply with company policies

Raising Cane’s appreciates & values individuality. EOE

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.