Customer Service Associate — Create Memorable Shopping Experience

Dollar Tree Stores INC; Rockford (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health benefits

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock and merchandise, and help maintain a clean store environment.

The role requires strong communication and organizational skills, with the ability to lift 30–50 lbs and work in a fast-paced retail setting. This position offers opportunities for growth and requires a customer-focused attitude.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar settings preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking and standing.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Stock shelves and recover merchandise.
• Receive merchandise and assist unloading trucks.
• Maintain a clean, safe, and presentable store environment.
• Support with general store duties as assigned.

Skills

Customer service

Cash handling

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock and merchandise, and help maintain a clean store environment.

The role requires strong communication and organizational skills, with the ability to lift 30–50 lbs and work in a fast-paced retail setting. This position offers opportunities for growth and requires a customer-focused attitude.