Customer Service Associate C-Store

Enmarket; Warner Robins (GA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the retail sector is seeking a Customer Service Associate to deliver exceptional service and support store operations. The role involves assisting customers, maintaining store standards, and ensuring a positive shopping experience. Ideal candidates will have a service-oriented attitude, effective communication skills, and the ability to perform physical tasks. Join a diverse team committed to excellence and customer satisfaction.

Qualifications

• Ability to stand for up to 8 hours.
• Ability to lift up to 40 pounds.

Responsibilities

• Complete customer transactions at cash register or self-checkout.
• Build positive relationships with co-workers and customers.
• Ensure cleanliness of food prep areas and store premises.

Skills

Customer-centric attitude

Effective communication

Basic math skills

Tools

POS systems

Job description

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Here is the refined version:

Description

The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales, and profitability objectives. They serve customers by being well-trained, friendly, and responsive while following company procedures and policies.

Customer Service Associates help meet customer needs, resulting in satisfied, repeat customers. They assist in maintaining inventory, cash, and forms according to company standards. Responsibilities include greeting and thanking customers, serving them efficiently, and ensuring store cleanliness and standards are upheld. The role may include working nights, weekends, and holidays.

Duties & Responsibilities

• Complete customer transactions at the cash register or self-checkout stations; suggest complementary products.
• Build positive, professional relationships with co-workers and customers.
• Provide courteous, frictionless, and outstanding customer experiences.
• Communicate respectfully and maintain a team-oriented attitude.
• Address customer concerns promptly and involve managers as needed.
• Follow safety regulations, including food safety standards.
• Ensure all food and beverage offers are available.
• Maintain cleanliness of food prep areas and store premises.
• Stock shelves and coolers; keep the store clean and organized.

Requirements

• Customer-centric, friendly, service-oriented attitude.
• Ability to stand for up to 8 hours.
• Basic math skills.
• Ability to lift up to 40 pounds and perform physical tasks.
• Good vision and ability to differentiate and count money.
• Effective communication skills in English.
• Ability to use POS systems.
• Strong work ethic and cooperative attitude.

Additional Information

Hiring is contingent upon eligibility to work in the U.S. Enmarket is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals to apply.