Customer Service Associate C-Store

Enmarket; Dunwoody (GA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company is seeking a Customer Service Associate to provide exceptional service and support store operations. Responsibilities include managing customer transactions, maintaining inventory, and ensuring a clean environment. Ideal candidates are friendly, customer-focused, and possess good communication skills. This role may require working nights, weekends, and holidays.

Qualifications

• Ability to stand for up to 8 hours.
• Ability to lift up to 40 pounds.

Responsibilities

• Complete customer transactions at cash register.
• Foster positive relationships with co-workers and customers.
• Maintain cleanliness and stock shelves.

Skills

Customer-centric attitude

Effective communication

Teamwork skills

Tools

POS systems

Job description

Join to apply for the Customer Service Associate C-Store role at Enmarket.

Get AI-powered advice on this job and more exclusive features.

Description

The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales, and profitability objectives. They serve customers by being well trained, friendly, and responsive, following company procedures and policies.

Customer Service Associates help meet customer needs, ensuring satisfaction and repeat business. They assist in maintaining inventory, cash, and forms according to company standards. Responsibilities include greeting and thanking customers, servicing them efficiently, maintaining cleanliness, and completing shift tasks. The role may include nights, weekends, and holidays.

Duties & Responsibilities

• Complete customer transactions at cash register or self-checkout stations and suggest complementary products.
• Foster positive relationships with co-workers and customers.
• Provide courteous, frictionless, and outstanding customer experiences.
• Communicate respectfully and maintain a team-oriented attitude.
• Address customer concerns promptly and involve managers as needed.
• Adhere to safety regulations, including food safety standards.
• Ensure food and beverage offerings are available.
• Clean food prep areas and equipment to standards.
• Keep the store clean, stocked, and inviting.
• Stock shelves and coolers.

Requirements

• Customer-centric, friendly attitude.
• Ability to stand for up to 8 hours.
• Basic math skills.
• Ability to lift up to 40 pounds and perform physical tasks.
• Good vision and color differentiation for handling money.
• Effective communication skills in English.
• Experience with POS systems.
• Strong work ethic and teamwork skills.

Additional Info

Hiring contingent on eligibility to work in the U.S. Enmarket values diversity and inclusiveness, encouraging qualified applicants from all backgrounds. Employment is at-will and governed by state laws.