Customer Service Associate, Business Insurance

Marsh Agency; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous time off including personal

Tuition reimbursement

Onsite work 5 days a week

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh Agency is seeking a Customer Service Associate on the Business Insurance team. You will deliver prompt, courteous, knowledgeable service to clients and colleagues, processing policy changes, certificates and evidence of property insurance, and supporting policy audits with high accuracy.

The role emphasizes onsite collaboration within our Business Insurance team, offering robust benefits and opportunities for professional development.

Qualifications

• High school diploma or equivalent.
• 2 years of customer service experience.
• Legal work authorization to work in the U.S. on a permanent basis without sponsorship.

Responsibilities

• Process policy changes, certificates and evidence of property insurance.
• Support policy audits with accuracy.
• Provide prompt, courteous service to clients and colleagues.

Skills

Customer service

Policy processing

Legal work authorization

Insurance documentation

Job description

As our Customer Service Associate on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. You will work closely with our Business Insurance team providing support, which includes processing policy changes, certificates and evidence of property insurance, and policy audits; all while maintaining the highest level of accuracy.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• High school diploma required.
• Two (2) years Customer Service experience
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Diploma preferred
• Two (2) years Business Insurance experience
• Property & Casualty license (or ability to obtain within 90 days).
• Experience working with EPIC

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting aluable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• 100% Onsite/5 days per week
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at Marsh Agency, check us out our website or flip through recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.