Customer Service Associate

Parmarstores; West Homestead (Allegheny County); On-site; USD 16,531 - 20,664; Full time

Job summary

A retail company in West Homestead is seeking a Customer Service Associate. In this role, you will ensure each guest receives prompt and reliable service while maintaining the store's cleanliness and organization. You will handle customer transactions, prepare food and beverages, and ensure compliance with age-restricted products. A strong commitment to teamwork and good communication skills are essential. The position requires a minimum age of 16 and completion of company training.

Qualifications

• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Provide excellent customer service to each guest.
• Complete customer transactions efficiently.
• Ensure compliance with age-restricted products.
• Prepare food and beverage safely.
• Maintain cleanliness and organization in the store.

Skills

Good communication skills

Adaptability

Teamwork

Education

High School diploma or equivalent

Job description

Overview

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Responsibilities

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time