Customer Service Associate

European Wax Center; Washington; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free eyebrow waxing

50% discount on waxing services

40% discount on retail

$17.13/hr and bonuses

Performance-based raises

401(k) employer match

Job summary

European Wax Center is seeking a Customer Service Associate for Spokane Valley and N Spokane - Wandermere. You will educate guests, promote wax services, add-ons, and Wax Passes, and drive sales in a fun, empowering environment.

The role supports both part-time and full-time schedules, including opening morning shifts (7:45am-2pm), closing evening shifts (1:45pm-8:30pm), and weekend days. Competitive hourly pay starts at $17.13/hr with performance bonuses and discounts.

Qualifications

• Experience in guest services or retail is a plus.
• Ability to educate guests and promote services.
• Strong interpersonal and communication skills.

Responsibilities

• Educate guests on services and promote add-ons and bundles.
• Ensure guests have a positive experience and feel confident in themselves.
• Handle customer questions and help meet sales goals.
• Maintain friendly, energetic store atmosphere.

Skills

Sales

Customer Service

Communication

Teamwork

Job description

As a Customer Service Associate at European Wax Center in Spokane Valley or N Spokane - Wandermere you’ll use your expertise to ensure every moment is an opportunity for confidence!

We seek a special person to lead with care and integrity who is committed to delighting our guests and—of course—having fun while being awesome! This is a SALES position. In addition to other duties, you will be expected to educate guests and assertively promote sales (of products, add-on services, and our bundle deal of “Wax Passes”). You must be willing to learn and grow. We will equip you with the tools you need to work effectively and be a champion for people.

This is an opportunity to be a part of a team of experts, promote innovative products and services, and experience state-of-the-art technology and proven training to advance your leadership skills.

Are you ready to belong with a brand that is THE LEADER IN WAXING and that strives to create a culture that empowers every associate to be their best self? We want every person who walks through our doors to leave feeling confident in themselves and in us.

Perks & Benefits:

• Free eyebrow waxes
• 50% Discount on waxing services
• 40% Discounts on retail products
• $17.13/hr and an opportunity for performance Bonuses EVERY PAYCHECK
• Opportunity for Performance-based Hourly Wage Raises (every 3 months)
• 401(k) Retirement program with Employer Match

Here’s what we’re looking for:

• A self-motivated hard worker who LOVES to talk with people
• Ability to work 1 opening morning shift (7:45am-2pm), 1 closing evening shift (1:45pm-8:30pm), and at least 1 weekend day (Saturday 8:15am-4:30pm and/or Sunday 8:45am-4:30pm).
• Both part time (4 days: 24+ hrs/week) and full time positions (5 days: 32+ hrs/week) are available.
• Ability to manage productivity and sales to ensure goals are achieved.
• Prioritizes guest service and satisfaction.

European Wax Centers of Eastern Washington are located at:

• 506 N Sullivan Rd (Starbucks Plaza), Spokane Valley, WA 99037
• 9642 N Newport Hwy (NorthPoint Plaza between TJMaxx & Dick's Sporting Goods), Spokane, WA 99218

*The “refer a friend” bonus requires all parties to be in good standing with the company and remain employed for a specific length of time for each bonus payout.

By applying for this position, you are seeking employment opportunities with Inland NorthWax Inc, an independent franchisee of the European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers. We are an equal opportunity employer.

About European Wax Center

European Wax Center, Inc. is the largest franchisor and operator of out-of-home waxing services in the United States providing guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. European Wax Center continues to revolutionize the waxing industry with their innovative Comfort Wax® formulated with the highest quality ingredients to make waxing a more efficient and more comfortable (some say nearly painless) experience. Delivering a 360-degree guest experience, EWC also offers a collection of proprietary products specifically for the differences of waxed skin to help enhance and extend waxing results. Founded in 2004, European Wax Center, Inc. is headquartered in Plano, Texas. Its network includes over 1000 centers in nearly every state.

For more information about EWC, visit: http://www.waxcenter.com

We are the European Wax Centers of the Inland Northwest! Our mission is to make our guests and associates feel unapologetically confidence. With centers in Spokane Valley, WA, N Spokane - Wandermere, WA, and Coeur d'Alene/Hayden, ID, we are proud to have our guests walk in and strut out. We provide facial and full body waxing for women and men in clean, private suites using our exclusive Comfort Wax®. We support healthy, smooth skin with our exclusive line of products for before and after care. Our vision is to become an Iconic beauty brand with profitable growth without compromising our authentic culture. We are a growing national brand with involved local ownership and a positive culture of teamwork. Our values are simple: we care about each other; we do the right thing; we delight our guests; and we have fun while being awesome. Do we sound like your tribe? Come check us out!