Customer Service Associate

TEKsystems; Tempe (AZ); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off

Job summary

TEKsystems is helping place candidates for LPL Financial in Tempe, AZ. The Financial Service Professional role starts with extensive training on clients, systems, and products, followed by hands-on coaching and onboarding to a team serving Advisors and Investors with daily inbound contacts.

The position is entry-level, contract-based, and located in Tempe with hybrid work options. Pay starts at $21.00/hour, with a benefits package and opportunities for advancement.

Qualifications

• Education: Bachelor's degree or equivalent education and experience.
• Experience: 0-2+ years in a client-facing, service-oriented role.
• NICE TO HAVES: Securities Industry Essentials (SIE) certification — not required but would be nice to have.
• Financial services education or experience

Responsibilities

• Training program with extensive product, client, and system training.
• Hands-on coaching and on-the-job practice time.
• On graduation, serve as first point of contact for Advisors and Investors, handling 25-30 inbound contacts daily.

Skills

Customer service

Problem solving

Communication

People skills

Education

Bachelor's degree

Job description

Description

Job Description: Are you ready to kickstart your career in Financial Services, one of the most dynamic and fast-growing industries? Do you love being part of a team? Are you someone who thrives on solving complex problems and delivering exceptional client experiences? Join LPL as a Financial Service Professional and become a key player in empowering financial advisors to help their clients achieve their dreams. At LPL Financial, we offer an exciting opportunity for passionate individuals eager to learn, grow, and make a mark in the financial services sector. "We take care of our advisors, so they can take care of their clients." That's our mission at LPL Financial. It permeates everything we do-and is embraced by every employee.

What you can expect:

Learn & Grow: Immerse yourself in the financial services industry with extensive training and development. Our supportive environment is designed to provide you with the tools and knowledge to excel.

Career Advancement: This role is a gateway to a fulfilling career in Financial Services, where continuous learning and career growth are at the forefront, and the opportunity to create value and serve others is endless.

Support & Development: From day one, you'll be part of a vibrant team that values collaboration and innovation, helping you develop skills that will last a lifetime.

What You'll Do:

As a Financial Service Professional at LPL Financial, you'll play a vital role in providing exceptional service to our advisors and investors. Here's a glimpse of what your day-to-day will look like:

Your journey will begin with a training program, where you will receive extensive training on our clients, systems, and products.

Throughout this entire period, you will receive hands-on coaching and support as well as guided on-the-job practice time.

Upon graduation from training, you will be onboarded to a team where together you serve as the first point of contact for our Advisors and their Investors, taking 25-30 inbound contacts daily, handling everything from simple account inquiries to supporting complex financial transactions.

** while initial expectations for the number of calls handled may vary, as associates become more efficient and proficient, their ability to handle a greater number of calls will naturally increase. Although they will be single-skilled at the outset, those demonstrating strong performance may have opportunities to cross-train in additional call types that support our business needs.

Skills

Customer service, problem solving, communication & people skills, SIE certifiation, financial services

Top Skills Details

Customer service,problem solving,communication & people skills

Additional Skills & Qualifications

• Education: Bachelor's degree from an accredited institution or equivalent education and experience.
• Experience: 0-2+ years in a client-facing, service-oriented role, ideally in a team-based environment.
• NICE TO HAVES: Securities Industry Essentials (SIE) certification > not required but would be nice to have
• Financial services education or experience

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Tempe, AZ.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Aug 27, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.