Customer Service Associate

Ed Mitchell Inc; San Francisco (CA); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

9 - 5:30 schedule

No Sundays (except 2 Sundays before C‑

Union Square location

401K

Health Insurance

Descripción de la vacante

Wilkes Bashford in San Francisco, a premier luxury brand for men's and women's clothing and jewelry, is seeking an experienced Customer Service Associate to join our store team.

Our associates deliver first-class service and a luxury experience, ringing sales, processing transactions, supporting Sales Associates, pulling internet orders, answering phones, gift wrapping, and ensuring impeccable client hospitality throughout shifts from 9:00 to 5:30.

Formación

• High School Diploma or equivalent required.
• Customer service experience is a plus.
• Strong verbal and written communication skills required.
• Able to stand for long periods and lift up to 20 pounds.

Responsabilidades

• Engage with clients to provide a luxury shopping experience.
• Ring customer sales and accurately process all transactions.
• Support Sales Associates and assist with pulling internet orders and transfers.
• Answer phones and direct calls to appropriate associates; gift wrapping.
• Provide general client hospitality and uphold the brand experience.

Conocimientos

Customer service

Verbal communication

Written communication

Detail oriented

Team player

Educación

High School Diploma or equivalent

Descripción del empleo

Wilkes Bashford is a high-end luxury brand retail store for men's & women's clothing as well as jewelry founded in 1966 in San Francisco.

We are currently seeking an experienced Customer Service Associate to join our amazing San Francisco store team.

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are nice, friendly, energetic, confident, optimistic and detail oriented.

Responsibilities include but are not limited to the following:

• Engage with clients/customers to provide them with the best possible luxury shopping experience
• Ring customer/client sales
• Accurately process all transactions
• Support Sales Associates
• Assist with pulling internet orders and transfers
• Answer phones and direct calls to appropriate associates
• Gift wrapping
• General Client Hospitality

Qualifications:

• Ability to stand for extended periods of time, ability to lift/move up to 20 pounds and ability to climb ladders
• Must be willing to work every Saturday
• High School Diploma or equivalent required
• Must be reliable, punctual, responsible, detail oriented, have the ability to juggle multiple priorities, and possess excellent verbal and written communication skills.
• Customer Service experience a plus

Benefits of working at Wilkes Bashford:

• Competitive salary
• Great Schedule of 9 - 5:30 pm
• No Sundays as store is closed (except the 2 Sundays before Christmas)
• Convenient commuting location in Union Square
• Generous benefits package (401K, Health Insurance)