Customer Service Associate

Confidential; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid training and ongoing support

Opportunities for advancement based on performance

Team-oriented work environment

Job summary

Confidential is seeking a full-time Customer Service Associate in San Antonio, Texas. This role supports in-person customer interactions at community events, focusing on delivering a positive experience by answering inquiries and assisting with event logistics.

The ideal candidate enjoys teamwork and staying active, with responsibilities ranging from information sharing to workspace organization. Previous experience is a plus, but a positive attitude is essential. Paid training and advancement opportunities are offered.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Reliable and consistent attendance required.
• Positive attitude and willingness to learn.
• Previous customer service experience is a plus.

Responsibilities

• Answer questions and share accurate information with customers.
• Assist with event setup and breakdown as needed.
• Maintain a clean and organized workspace.
• Work collaboratively with team members for smooth operations.

Skills

Strong communication skills

Interpersonal skills

Ability to work in a team

Positive attitude

Job description

About this position

Position Overview

We are currently hiring a Customer Service Associate to support in‑person customer interactions at pre‑scheduled community events and outreach locations. This role focuses on providing information, assisting with inquiries, and delivering a positive customer experience.

This is a full‑time position ideal for someone who enjoys working with people, staying active, and being part of a team‑oriented environment.

Key Responsibilities

• Answer questions and share accurate information with customers
• Assist with event setup and breakdown as needed
• Maintain a clean and organized workspace
• Work collaboratively with team members to ensure smooth daily operations
• Follow established guidelines and processes when interacting with customers

Requirements

• Strong communication and interpersonal skills
• Ability to work in a fast‑paced, team‑oriented environment
• Reliable and consistent attendance
• Positive attitude and willingness to learn
• Previous customer service experience is a plus, but not required

What We Offer

• Paid training and ongoing support
• Opportunities for advancement based on performance
• Team‑oriented work environment

Additional Information

• This is an in‑person role involving customer interaction at events and designated locations
• Travel within the local area may be required