Customer Service Associate

Confidential; Rancho Cucamonga (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid training

Opportunities for advancement

Team-oriented environment

Job summary

Confidential is hiring a full-time Customer Service Associate in Rancho Cucamonga, CA. The role involves providing assistance and information to customers during events, focusing on delivering a positive experience.

Applicants should possess strong communication skills and a positive attitude. Full training and support will be provided. This position requires on-site work with potential travel in the local area.

Qualifications

• Must have strong communication skills for effective customer interaction.
• Able to work as part of a team and adapt to fast-paced situations.
• Reliability in attendance is crucial for this role.

Responsibilities

• Answer questions and assist customers at events.
• Help with event setup and breakdown.
• Keep workspace clean and organized.
• Collaborate with team for smooth operations.
• Follow guidelines during customer interactions.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Positive attitude

Job description

Position Overview

We are currently hiring a Customer Service Associate to support in‑person customer interactions at pre‑scheduled community events and outreach locations. This role focuses on providing information, assisting with inquiries, and delivering a positive customer experience.

This is a full‑time position ideal for someone who enjoys working with people, staying active, and being part of a team‑oriented environment.

Key Responsibilities

• Answer questions and share accurate information with customers
• Assist with event setup and breakdown as needed
• Maintain a clean and organized workspace
• Work collaboratively with team members to ensure smooth daily operations
• Follow established guidelines and processes when interacting with customers

Requirements

• Strong communication and interpersonal skills
• Ability to work in a fast‑paced, team‑oriented environment
• Reliable and consistent attendance
• Positive attitude and willingness to learn
• Previous customer service experience is a plus, but not required

What We Offer

• Paid training and ongoing support
• Opportunities for advancement based on performance
• Team‑oriented work environment

Additional Information

This is an in‑person role involving customer interaction at events and designated locations.

Travel within the local area may be required.