Customer Service Associate

Confidential; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid training and ongoing support

Opportunities for advancement

Team-oriented work environment

Job summary

Confidential is currently seeking a Customer Service Associate in Jacksonville, Florida to enhance customer interactions at community events. This full-time role emphasizes delivering excellent customer service while working with a team.

Responsibilities include answering customer inquiries, assisting with event logistics, and maintaining an organized workspace. The position offers paid training, opportunities for advancement, and a supportive work environment.

Qualifications

• Ability to work in a fast-paced, team-oriented environment.
• Reliable and consistent attendance.
• Positive attitude and willingness to learn.

Responsibilities

• Answer questions and share information with customers.
• Assist with event setup and breakdown.
• Maintain a clean and organized workspace.
• Collaborate with team members for smooth operations.
• Follow guidelines when interacting with customers.

Skills

Strong communication skills

Interpersonal skills

Teamwork

Job description

About this position

Position Overview

We are currently hiring a Customer Service Associate to support in‑person customer interactions at pre‑scheduled community events and outreach locations. This role focuses on providing information, assisting with inquiries, and delivering a positive customer experience.

This is a full‑time position ideal for someone who enjoys working with people, staying active, and being part of a team‑oriented environment.

Key Responsibilities

• Answer questions and share accurate information with customers
• Assist with event setup and breakdown as needed
• Maintain a clean and organized workspace
• Work collaboratively with team members to ensure smooth daily operations
• Follow established guidelines and processes when interacting with customers

Requirements

• Strong communication and interpersonal skills
• Ability to work in a fast‑paced, team‑oriented environment
• Reliable and consistent attendance
• Positive attitude and willingness to learn
• Previous customer service experience is a plus, but not required

What We Offer

• Paid training and ongoing support
• Opportunities for advancement based on performance
• Team‑oriented work environment

Additional Information

• This is an in‑person role involving customer interaction at events and designated locations
• Travel within the local area may be required