Customer Service Associate

Parmarstores; Richwood (WV); On-site; USD 16,531 - 20,664; Part time

Job summary

A retail company in Richwood, West Virginia, is seeking a Customer Service Associate to deliver prompt service, ensuring customer satisfaction and compliance with store policies. Responsibilities include maintaining the store, processing transactions, and handling food safely. Candidates must possess good communication skills, a commitment to teamwork, and the ability to work standing for long periods. A high school diploma is preferred and applicants must be at least 16 years of age.

Qualifications

• Must be at least 16 years of age.
• Successfully complete company training.

Responsibilities

• Provide excellent customer service to each guest.
• Complete customer transactions accurately.
• Ensure compliance with age-restricted products.

Skills

Good communication skills

Adaptability to change

Teamwork

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: